Introduction

At Mirha Tech, we are committed to protecting your privacy and ensuring you have a positive experience on our website and mobile applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications, websites, and services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.

1. Information We Collect

1.1 Information You Provide Directly

• Contact Information: When you contact us via email, we collect your email address, name, and any other information you provide in your message.
• Account Information: If you create an account, we collect username, email, and other profile information you choose to provide.
• Payment Information: For paid applications or services, payment information is processed securely through third-party payment processors.

1.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about how you interact with our apps, including features used, actions taken, and timestamps.
• Location Data: Approximate location data based on IP address (not precise GPS location unless explicitly requested and authorized).
• Log Data: Server logs containing IP addresses, browser type, pages visited, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience.

1.3 Third-Party Information

We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms.

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our applications and services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send promotional emails, updates, and marketing communications (with your consent)
• To analyze usage patterns and improve user experience
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations and protect our rights
• To personalize content and recommend relevant features

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share information with trusted third parties who perform services on our behalf, including:

• Cloud hosting and storage providers
• Payment processors
• Analytics providers
• Customer support platforms
• Email service providers

3.2 Legal Requirements

We may disclose information when required by law, including in response to court orders, subpoenas, or government requests.

3.3 Business Transfers

If Mirha Tech is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction.

3.4 With Your Consent

We will not share your personal information for purposes other than those described in this Privacy Policy without first obtaining your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit (SSL/TLS)
• Secure storage with access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

5.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a portable format.

5.2 Correction and Deletion

You may request that we correct inaccurate personal information or delete your data, subject to legal obligations.

5.3 Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your preferences in your account settings.

5.4 Do Not Track

Some browsers include a "Do Not Track" feature. Currently, our websites do not respond to Do Not Track signals, but you can disable cookies in your browser settings.

5.5 Regional Privacy Laws

If you are located in the EU (GDPR), California (CCPA), or other jurisdictions with specific privacy laws, you have additional rights including the right to request data deletion and restriction of processing.

6. Children's Privacy

Our applications and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account immediately.

For users between 13 and 18, we provide additional privacy protections and limit data collection to essential information only.

7. Third-Party Links

Our applications and website may contain links to third-party websites and services. This Privacy Policy applies only to our services. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, understand usage patterns, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect functionality.

Types of cookies we use:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings
• Marketing Cookies: Used for targeted advertising (with consent)

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request deletion of your data at any time, subject to legal obligations.

10. International Data Transfers

Your information may be transferred to, and stored in, countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to such transfers, subject to appropriate safeguards including standard contractual clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of our services following such notification means you accept the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

We will respond to all privacy requests within 30 days or as required by applicable law.